Please note that the telephone line for appointments opening times are 08:30 -13:00 and 14:00-17:30  Monday – Friday.

In addition to the practice's normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evening or on Saturday and Sunday at locations across South Worcestershire. GP practices are working together to provide Improved access appointments to our patients.

Emergency night-time and weekend medical cover is provided by the Worcester County Out of Hours Service.  When our surgery is closed a recorded message will give the contact number for the call centre, where you will be put in touch with specially trained nurses who will advise you on the best course of action. 

You may be given advice by the nurse or duty doctor or be asked to attend the centre, where the duty doctor has the support of the staff and hospital equipment. 

Please do not attend the centre unless you have rung in first and been asked to attend.

The number to ring is: 111 Monday to Friday from 18:30 to 08:00 and all weekend.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.